Legal Information

1. Acceptance of Terms

These Terms & Conditions (“Terms”) apply when you request an estimate, book an appointment, authorize payment, or receive services from Sierra Labor Pros LLC. By taking any of those actions, you agree to these Terms and to our Privacy Policy above. Use of our website is also subject to Section 26. You confirm that you are at least 18 years old and are authorized to request work at the service address, either as the owner or with the owner’s permission.

2. Services and Licensing Disclosure

Sierra Labor Pros LLC provides handyman, assembly, mounting, and labor services. We are not a licensed contractor under NRS Chapter 624. Home repair and maintenance work is limited to projects under $1,000 total (labor and materials combined) that do not require a building permit and are not part of a larger project, consistent with NRS 624.031. We do not perform plumbing, electrical, HVAC, roofing, structural, or other work that requires a contractor’s license or building permit, at any size or price.

Our services are described by category on our Project Scope & Service Standards page, which is part of these Terms. We may decline any request that falls outside our lawful scope, our insurance coverage, or our capacity. If a project requires a licensed contractor, we will tell you.

3. Moving Labor (Labor Only)

Moving services are labor only. We do not provide trucks, trailers, or transportation between addresses, and we are not a household goods carrier. You are responsible for arranging vehicles, containers, parking, loading zones, and building access. Because we do not transport goods, no carrier valuation or cargo coverage applies. We are not responsible for the contents of boxes we did not pack, for items with pre-existing damage, or for the structural failure of furniture made from particleboard or pressed wood, or that was previously disassembled and reassembled, when it is moved with reasonable care.

4. Painting, Drywall Patches, and Surface Touch-Ups

Color and texture matching. Existing paint, texture, and sheen age unevenly because of sunlight, cleaning, humidity, and time. An exact match on spot repairs is not possible and is not promised. Touch-ups are performed to achieve a close match under normal indoor lighting. Some difference may remain visible, especially in direct sunlight, under angled light, or after the repair cures.

Included matching attempt. Unless your estimate says otherwise, the price for touch-up work includes one paint-matching attempt or the use of a reasonable off-the-shelf product. Additional store runs, re-tints, special orders, or repeated matching attempts you request are billed at our standard hourly rate plus materials and additional drive time (Sections 7 and 8).

Full-surface repaint. If you want complete visual uniformity across a wall or ceiling, a corner-to-corner repaint is required. That is a separate scope of work and is quoted in writing before it begins. Choosing a spot repair means accepting a close match rather than full-surface uniformity.

Hidden conditions. Water damage, smoke residue, nicotine, rust, mold-related staining, or other bleed-through that requires specialty primers or sealers is a hidden condition unless it was included in your estimate. If we find one, we will notify you and may pause work until you approve a change order. We do not perform mold remediation or repair active water intrusion.

Older homes. If your home was built before 1978, tell us before work begins. Disturbing painted surfaces in older homes may be subject to federal lead-safe work requirements, and we may need to adjust or decline the work.

Cosmetic variance. Minor sheen, texture, or color differences after a spot repair do not by themselves make the work defective. If you are dissatisfied with the blend of a spot repair that we performed in a workmanlike manner, your remedy is the workmanship callback in Section 17, not a free full-surface repaint.

5. Customer Responsibilities

You agree to:

• Provide accurate project details, access instructions, and contact information
• Provide safe working conditions, including working utilities, lighting, and clear access paths
• Secure pets
• Disclose known hazards (such as asbestos, mold, lead paint, exposed wiring, or unstable structures) and known pre-existing damage or defects before work begins
• Have an authorized adult (18+) available on site or by phone to make decisions
• Obtain any required HOA, landlord, or property-manager approvals

6. Property Access

By scheduling service, you authorize our personnel to enter the service address during the scheduled window to perform the agreed work, and you confirm that you have authority to grant that access.

7. Materials

You may supply materials or authorize us to buy them for you. Customer-supplied materials must be correct, complete, and suitable for the job; we are not responsible for failures caused by defective, incompatible, or incorrect customer-supplied items. Materials we purchase for you are billed at cost plus a material handling markup, and the shopping time is billed at our hourly rate. Both appear on your invoice.

8. Travel and Drive Time

Standard local travel to the job site is included in the booking fee. Additional drive time during the job, such as supply-store runs or trips to disposal facilities, is billed at our standard hourly rate and shown on your invoice.

9. Estimates and Pricing

Unless an estimate is expressly labeled as a fixed price, estimates are good-faith approximations based on the information available, and are valid for 30 days. We primarily bill by the hour. Final pricing reflects actual time on site, materials, disposal fees, and additional drive time. If the job differs materially from what was described at booking, we will explain the change and get your approval, including by email or text, before continuing.

10. Booking Deposits and Card on File

Booking may require a deposit or minimum service charge (“booking deposit”), shown at checkout. The booking deposit covers the minimum labor block shown at checkout and is applied to your final invoice. When you book, you authorize us to keep your payment method on file with our payment processor (Square, Stripe, or equivalent) for the charges described in Section 20.

11. Free Estimates

Free estimates are informational and do not guarantee availability, pricing, or acceptance of the project. An estimate request does not create a service contract until you book an appointment.

12. Cancellations, Rescheduling, and No-Shows

• You may cancel or reschedule at no charge with at least 24 hours’ notice, unless different terms were shown at booking.
• Cancelling or rescheduling with less than 24 hours’ notice may result in a fee equal to the booking deposit.
• If you are not present at the appointment and we cannot access the work area (a no-show), the booking deposit may be retained in full.
• We may decline future bookings after repeated late cancellations or no-shows.

13. On-Site Delays

If materials, deliveries, or site access are not ready at the scheduled start time, we provide a 15-minute grace period. After that, waiting time is billed at our standard hourly rate. If the job still cannot begin after 30 minutes, we may leave and reschedule, and the visit will be treated as a late cancellation under Section 12.

14. Right to Decline or Stop Work

We may decline, pause, or stop work if site conditions are unsafe, unsanitary, unlawful, or materially different from what was described; if work outside our scope is requested; if payment authorization fails; or if our personnel are subjected to harassment, threats, or discrimination. If we stop work for any of these reasons, you will be charged only for time worked and materials purchased up to that point, plus any applicable cancellation fee.

15. Hazardous Materials and Excluded Work

We do not handle asbestos, lead-paint abatement, biohazards, fuel, or propane, and we do not perform gas line work, electrical panel work, structural engineering, or any other task that requires a permit or a license we do not hold (see Section 2).

16. Insurance

We carry general liability insurance. Proof of insurance is available on request before scheduling. Coverage is subject to the policy’s terms, exclusions, and limits.

17. Workmanship Callback and Warranty Disclaimer

Our commitment. We perform all work in a workmanlike manner consistent with the agreed scope. If you notify us in writing within 14 days after completion of a defect in our workmanship, we will, at our option, return to correct it at no additional labor charge or refund the labor charge for the affected portion of the work. This callback is your exclusive remedy for workmanship concerns, except as provided in Section 18.

What is not covered. The callback does not cover customer-supplied materials, normal wear, misuse, later alterations by others, pre-existing or hidden conditions, or the cosmetic variance described in Section 4.

Disclaimer. Except for the commitment above and where prohibited by law, we make no other warranties, express or implied, including implied warranties of merchantability or fitness for a particular purpose. Manufacturer warranties on products remain with the manufacturer or seller.

18. Limitation of Liability

We are not liable for:

• Pre-existing structural, electrical, plumbing, or cosmetic conditions
• Hidden defects or damage concealed behind walls, ceilings, floors, or finishes
• Failure of customer-supplied materials, hardware, fixtures, or furniture
• Normal wear, settling, or problems caused by improper prior installation
• Delays caused by weather, traffic, supply shortages, or third parties
• Indirect, incidental, consequential, special, or punitive damages, or loss of use or profits

To the maximum extent permitted by Nevada law, our total liability for any claim arising from our services or these Terms is limited to the amount you paid for the specific service giving rise to the claim. This limit does not apply to physical damage to your property or personal injury caused by our negligence, to the extent covered by our insurance, or to damage caused by our gross negligence or willful misconduct.

Notice of claims. To allow us to inspect and respond, you must notify us in writing of any property damage within 7 days after the work is completed, and of any other claim within 30 days after you discover it.

19. Indemnification

You agree to indemnify and hold harmless Sierra Labor Pros LLC, its owners, employees, and contractors from third-party claims, losses, and reasonable attorney fees, to the extent they are caused by: (a) your breach of these Terms; (b) inaccurate information you provided; (c) customer-supplied materials or instructions; (d) your lack of authority to authorize work at the property; or (e) your violation of law, HOA rules, or lease terms.

20. Payment and Final Billing

Payment is due upon completion of the work, and invoices are due upon receipt unless otherwise agreed in writing. By booking, you authorize us to charge your payment method on file for the booking deposit, remaining labor, materials purchased for you, shopping time, disposal fees, and additional drive time. We will send you an itemized invoice no later than the time we charge your payment method.

21. Billing Disputes and Chargebacks

If you believe a charge is incorrect, contact us at info@sierralaborpros.com before contacting your card issuer, so we can investigate promptly. Filing a chargeback in bad faith for services that were performed may result in collection action and recovery of costs and damages permitted by Nevada law.

22. Late Payment and Collections

Invoices not paid within 3 calendar days after the invoice date are subject to a one-time late fee of 10% of the unpaid balance (minimum $25). Balances unpaid after 15 calendar days accrue simple interest at 2% per month (24% per year) until paid. A $50 fee applies to each returned or reversed payment, or to each invoice we must reissue because incorrect billing information was provided. Payments must be made in full; we do not accept deductions taken by third parties, such as property-management or platform fees.

If an invoice remains unpaid, we may pursue any remedy available under Nevada law, including filing in Small Claims Court or another court in Washoe County and referring the account to a collection agency. You agree to pay the unpaid balance plus late fees, interest, and reasonable collection costs, court costs, and attorney fees, as permitted by law.

23. Dispute Resolution and Governing Law

These Terms are governed by Nevada law, without regard to conflict-of-law principles. Before filing any claim, each party agrees to try to resolve the dispute in good faith by contacting the other in writing. If the dispute is not resolved within 30 days, either party may file in the state courts located in Washoe County, Nevada, including Small Claims Court, and you consent to the jurisdiction of those courts.

24. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control, such as severe weather, natural disasters, utility outages, supply shortages, or government orders.

25. Personnel and Subcontractors

We may use employees, independent contractors, or subcontractors to perform services. All personnel act on behalf of Sierra Labor Pros LLC for scheduled work.

26. Website Use and Intellectual Property

All content on sierralaborpros.com, including text, logos, images, and layout, is owned by or licensed to Sierra Labor Pros LLC. You may not copy, scrape, distribute, or commercially use this content without our written permission, or use our branding to suggest an endorsement or partnership.

27. Electronic Communications

You agree that we may communicate with you electronically, including by email, text message, phone call, and voicemail, and that electronic communications, signatures, and approvals satisfy any requirement that they be in writing, where permitted by law. Text message consent and opt-out terms are described in Privacy Policy Section 10.

No waiver of payment obligations. Opting out of text messages, not reading a message, or not receiving a message does not cancel an appointment, void an invoice, or excuse fees or amounts owed. We may continue to send billing and account notices by email, phone, or mail.

Records. We keep records of calls, texts, and emails, including timestamps and delivery status, for scheduling, billing, dispute resolution, and compliance.

28. Order of Precedence and Entire Agreement

These Terms, the Privacy Policy, the Project Scope & Service Standards page, and your estimate or invoice make up the entire agreement between you and Sierra Labor Pros LLC and replace any prior understandings. If there is a conflict, your estimate or invoice controls price, scope, and schedule, and these Terms control everything else. A signed written agreement that expressly changes these Terms controls over them.

29. Severability

If any provision of these Terms is found unenforceable, the rest of the Terms remain in effect, and the unenforceable provision will be enforced to the maximum extent permitted.

30. Assignment

You may not assign your rights under these Terms without our written consent. We may assign our rights in connection with a merger, acquisition, reorganization, or sale of assets.

31. Changes to These Terms

We may update these Terms by posting a revised version with a new Effective Date. Changes apply to estimates, bookings, and services made after the new Effective Date. They do not change the terms of a booking already made.

Questions about privacy or these Terms? Contact us at info@sierralaborpros.com.